Returns & Refund

  • Customers can return their order within 10 days after an order has been delivered.
  • You can only apply for a Return from your TURTLE account. Log In to your account and go the ‘Orders’ section. Click on ‘View Order’ for the respective order.
  • If an order placed during a sale is returned to us, only the amount paid by you will be refunded*, not the current product price.

Returns & Refund policy