Turtle Thread Program

Be a Turtle member and get the best offers, special discounts, exclusive previews and benefits designed only for the Turtle members.

How to a part of Turtle Loyalty Program

Shop from Turtle's exclusive store (store locator) or online with us through your mobile number.

Your mobile number shall be your unique identification pass to all exclusive offers and benefits.

Your mobile number shall be your unique identification pass to all exclusive offers and benefits.

You shall get 50 bonus points at the time of enrolling.

There are 3 levels of membership. On upgrading to every level you enjoy increases set of privileges and benefits.

Membership Criteria:

Silver

Cumulative purchase of Rs.6000-19999

4% x net value

Gold

Cumulative purchase of Rs.20,000 & above

6% x net value

Blue

Cumulative purchase below Rs.5999

No points earned

The tier shall be upgraded on the basis of cumulative billing from the date of purchase.

The points shall lapse within a period of 12 months from the date of issuance.

Shopping during sale or promotions will be considered for up gradation.

Once a member in any tier shall always remain the member in the same tier i.e there shall be no down grading from the tier but the points shall expire within 12 months from the date of issuance.

Mention your mobile number at every Turtle exclusive store to:

Check your current tier

Avail membership benefits

Be the first to know about the latest updates in Turtle's fashion world.

Occasions SMS Intimation Email Intimation
All festival
Birthday
Upgrade
EOSS
New collection
Brand event
CRM special offers & deals

By becoming a member of Turtle Loyalty Program the customer is opting to receive marketing and promotional communication under the program.

To OPT out of SMS communication, SMS *****

For any queries email us to: online support ID

After every purchase you will level up to a higher tier, which will grant you exclusive invites to events, preview of collection launch, special birthday discounts etc.

Membership Benefits:

Benefits Tiers Blue Silver Gold
Tier based points accrual benefits
Birthday discount (unconditional voucher) 500 500 750

Note:

For Birthday: SMS will be sent 15 days before with a unique code and will be valid for 1 month

For Points accrual: It will be accrued only on non-discounted products.

Point calculation to be given on basis of the destination tier i.e. if a customer shops for Rs.7000 on the first visit, the customer will get point's basis the Silver Tier.

Program terms & conditions:

  • The loyalty program designed by Turtle Limited, has the sole right of discretion to accept or reject participation/ enrollment of members.
  • The customer's enrollment is purely voluntary and he/she should be over 18 years of age.
  • No additional cost would be involved for enrollment in the Turtle Loyalty Program.
  • No minimum bill value is required for enrollment. A customer can be enrolled after any purchase.
  • Membership application will not be considered for incomplete or false sharing of information.
  • Members cannot convert the reward points or voucher/coupon amount into cash.
  • Points cannot be earned or redeemed on discounted products.
  • No two offers, discounts can be clubbed for redemption.
  • All vouchers shall carry a validity date for the purpose of redemption.
  • Turtle Loyalty Program reserves the right to terminate/decline/ modify the
    reason whatsoever.

Turtle will not be responsible in case of any loss/misplacement of gifts, vouchers or coupons earned by the member under this program.

The Turtle Loyalty Program reserves the right to refuse to award in the below cases:

  • Non-presentation of the membership number at the time of billing.
  • Any breach of terms & conditions.
  • Any sort of misuse of the Turtle Loyalty Program.